Active jobs empty, no evidence of squeue being called

My prod ood instance seems to have lost its mind; anything thoughts that would help with debugging would be appreciated. When (after restarting my pun instance) I click on Jobs->Active Jobs I get a blank page. My dev instance, of course, does not show this problem.

The error log for my prod instance shows

App 173191 output: [2026-09-09 06:38:38 -0700 ] INFO "method=GET path=/pun/sys/dashboard/apps/show/activejobs format=html controller=AppsController action=show status=302 allocations=6033 duration=8.23 view=0.00 location=``https://ood.hpc.arizona.edu/pun/sys/dashboard/activejobs``"
App 173191 output: [2026-09-09 06:38:38 -0700 ] DEBUG "Rendering layout layouts/active_jobs.html.erb"
App 173191 output: [2026-09-09 06:38:38 -0700 ] DEBUG "Rendering active_jobs/index.html.erb within layouts/active_jobs"
App 173191 output: [2026-09-09 06:38:38 -0700 ] DEBUG "Rendering layouts/application.html.erb"
App 173191 output: [2026-09-09 06:38:38 -0700 ] INFO "method=GET path=/pun/sys/dashboard/activejobs format=html controller=ActiveJobsController action=index status=200 allocations=20335 duration=25.75 view=20.12"
App 173191 output: [2026-09-09 06:38:38 -0700 ] INFO "method=GET path=/pun/sys/dashboard/activejobs.json format=json controller=ActiveJobsController action=index status=200 allocations=6192 duration=6.74 view=0.00"

Dev’s log looks similar but includes the lines

App 205510 output: [2026-09-09 06:38:00 -0700 ] INFO "execve = [{"SLURM_CONF"=>"/etc/slurm/slurm.conf"}, "/usr/bin/squeue", "--all", "--states=all", "--noconvert", "-o", "\u001E%a\u001F%N\u001F%Y\u001F%j\u001F%u\u001F%P\u001F%M\u001F%A\u001F%t"]"
App 205510 output: [2026-09-09 06:38:01 -0700 ] DEBUG "wrote jobs to stream: 1576"

between the last 2 GETs. I suspect that’s the key, but I have no idea why squeue isn’t being called in prod.

Any ideas appreciated

Ric

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Env: ood 4.2.4 on Rocky8 on both dev and prod.

Sorry for the delay, I’ll have to check on this. Does restarting your web server in the help menu change anything? Is it just for you or for other users?

Must have been me - I had a co-worker try things this morning, and jobs-Active Jobs (all clusters, all jobs) worked for him. Now it’s working for me again. Probably something “off” in ~ric/ondemand/???