# Adding Support Email and URL to Help Menu
**URL:** https://discourse.openondemand.org/t/adding-support-email-and-url-to-help-menu/436
**Category:** Get Help
**Created:** [July 16, 2019, 5:28pm UTC](https://discourse.openondemand.org/t/adding-support-email-and-url-to-help-menu/436 "2019-07-16T17:28:04Z")
**Posts on this page:** 6
**Page:** 1
### Author:  [@maflister](https://discourse.openondemand.org/u/maflister)
#### Post date: [July 16, 2019, 5:28pm UTC](https://discourse.openondemand.org/t/adding-support-email-and-url-to-help-menu/436/1 "2019-07-16T17:28:04Z")
I’ve added a support email and URL to /etc/ood/config/apps/dashboard/env, per the customization documentation. But I only get a “Contact Support” link in the dashboard dropdown help menu that points to the support URL. I am using version 1.6.
---
### Author:  [@efranz](https://discourse.openondemand.org/u/efranz)
#### Post date: [July 16, 2019, 5:41pm UTC](https://discourse.openondemand.org/t/adding-support-email-and-url-to-help-menu/436/2 "2019-07-16T17:41:38Z")
Does that file look similar to [https://github.com/OSC/osc-ood-config/blob/5d057ea16cf1e8792465b1130b42ade4087ce4d8/ondemand.osc.edu/apps/dashboard/env#L5-L6](https://github.com/OSC/osc-ood-config/blob/5d057ea16cf1e8792465b1130b42ade4087ce4d8/ondemand.osc.edu/apps/dashboard/env#L5-L6)?
Also you will need to click “Help =\> Restart Web Server” to see the effect.
---
### Author:  [@maflister](https://discourse.openondemand.org/u/maflister)
#### Post date: [July 16, 2019, 6:07pm UTC](https://discourse.openondemand.org/t/adding-support-email-and-url-to-help-menu/436/3 "2019-07-16T18:07:32Z")
Yes it follows the syntax. I did restart the web server. I think I had the same issue in 1.5 as well.
---
### Author:  [@efranz](https://discourse.openondemand.org/u/efranz)
#### Post date: [July 16, 2019, 6:41pm UTC](https://discourse.openondemand.org/t/adding-support-email-and-url-to-help-menu/436/4 "2019-07-16T18:41:12Z")
Oh I misread that you were expecting the support email to appear in the dropdown. It does state that in the documentation:
[https://osc.github.io/ood-documentation/release-1.6/customization.html#add-urls-to-help-menu](https://osc.github.io/ood-documentation/release-1.6/customization.html#add-urls-to-help-menu)
> Support Email OOD\_DASHBOARD\_SUPPORT\_EMAIL [oschelp@osc.edu](mailto:oschelp%40osc.edu)
And this is incorrect in that that env var is actually only currently used in one location - a register page that shows an error if you are not a registered developer. I’ll remove this line from that table in the documentation.
If you want to display a link for sending an email, one way is to modify the text on the dashboard’s homepage. You can do that [Customization — Open OnDemand 1.6.7 documentation](https://osc.github.io/ood-documentation/release-1.6/customization.html#customize-text-in-ondemand) and in particular [Customization — Open OnDemand 1.6.7 documentation](https://osc.github.io/ood-documentation/release-1.6/customization.html#change-the-dashboard-tagline). Your custom yaml locale file might look like:
```auto
en:
dashboard:
welcome_html: |
%{logo_img_tag}
OnDemand provides an integrated, single access point for all of your HPC resources.
For help, email support
```
And you would get a result like:
---
### Author:  [@maflister](https://discourse.openondemand.org/u/maflister)
#### Post date: [July 16, 2019, 6:52pm UTC](https://discourse.openondemand.org/t/adding-support-email-and-url-to-help-menu/436/5 "2019-07-16T18:52:14Z")
Thanks! I’ll try the suggested method.
---
### Author:  [@westburg.2](https://discourse.openondemand.org/u/westburg.2)
#### Post date: [May 26, 2022, 3:20pm UTC](https://discourse.openondemand.org/t/adding-support-email-and-url-to-help-menu/436/6 "2022-05-26T15:20:00Z")