# Error -- Ignoring bcrypt-3.1.16 because its extensions are not built

**URL:** <https://discourse.openondemand.org/t/error-ignoring-bcrypt-3-1-16-because-its-extensions-are-not-built/3366>\
**Category:** Get Help\
**Tags:** question\
**Created:** [March 20, 2024, 11:33am UTC](https://discourse.openondemand.org/t/error-ignoring-bcrypt-3-1-16-because-its-extensions-are-not-built/3366 "2024-03-20T11:33:58Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![mmariyam](https://sea1.discourse-cdn.com/flex015/user_avatar/discourse.openondemand.org/mmariyam/32/2171_2.png) [@mmariyam](https://discourse.openondemand.org/u/mmariyam)\
**Post date:** [March 20, 2024, 11:33am UTC](https://discourse.openondemand.org/t/error-ignoring-bcrypt-3-1-16-because-its-extensions-are-not-built/3366/1 "2024-03-20T11:33:58Z")

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My colleague made configuration of keycloak. And appeared this:

Error – Ignoring bcrypt-3.1.16 because its extensions are not built. Try: gem pristine bcrypt --version 3.1.16  
Ignoring byebug-11.1.3 because its extensions are not built. Try: gem pristine byebug --version 11.1.3  
wrong number of arguments (given 1, expected 0; required keywords: env, owner, name)  
Run ‘nginx\_stage --help’ to see a full list of available command line options.

Before was installed Ubuntu 22.04 on virtual machine

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**Author:** ![jeff.ohrstrom](https://sea1.discourse-cdn.com/flex015/user_avatar/discourse.openondemand.org/jeff.ohrstrom/32/136_2.png) [@jeff.ohrstrom](https://discourse.openondemand.org/u/jeff.ohrstrom)\
**Post date:** [March 20, 2024, 1:32pm UTC](https://discourse.openondemand.org/t/error-ignoring-bcrypt-3-1-16-because-its-extensions-are-not-built/3366/2 "2024-03-20T13:32:15Z")

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Hi and welcome! That is a very strange error. Can you share your `nginx_stage.yml` and `ood_portal.yml` configurations? You can obfuscate anything you need.

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**Author:** ![mmariyam](https://sea1.discourse-cdn.com/flex015/user_avatar/discourse.openondemand.org/mmariyam/32/2171_2.png) [@mmariyam](https://discourse.openondemand.org/u/mmariyam)\
**Post date:** [March 25, 2024, 7:32am UTC](https://discourse.openondemand.org/t/error-ignoring-bcrypt-3-1-16-because-its-extensions-are-not-built/3366/3 "2024-03-25T07:32:47Z")

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[quote=“mmariyam, post:1, topic:3366”]  
bcrypt-3.1.16  
[/quote] Problem resolved with removing open on demand and installing again

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**Author:** ![system](https://us1.discourse-cdn.com/flex015/uploads/osc/original/2X/b/bae70bd0ed39a3ae769c2108155f4cb3e9da8385.png) [@system](https://discourse.openondemand.org/u/system)\
**Post date:** [September 21, 2024, 7:33am UTC](https://discourse.openondemand.org/t/error-ignoring-bcrypt-3-1-16-because-its-extensions-are-not-built/3366/4 "2024-09-21T07:33:07Z")

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