I have some updates from another user in this github issue. @rgas20 I’d encourge you to set lua_log_level: 'debug' in ood_portal.yml and see how your users are being mapped. I’d just like to be sure that we all have something that works and not just by coincidence.
I’d specifically look at how the previously erroneous users are being mapped. The user in this github issue seems to be mapping correctly - so it’s a slightly different issue (maybe?) but now that I’ve seen this issue two or three times I may start to understand what it actually is and what we need to do to fix it.
So any help in context around what your actual issue was and how it got resolved would be greatly appreciated. Especially if it was just as simple as lower-casing the usernames!
