# Non-english support in web interface

**URL:** <https://discourse.openondemand.org/t/non-english-support-in-web-interface/2400>\
**Category:** Get Help\
**Created:** [December 12, 2022, 11:33am UTC](https://discourse.openondemand.org/t/non-english-support-in-web-interface/2400 "2022-12-12T11:33:14Z")\
**Posts on this page:** 10\
**Page:** 1

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**Author:** ![tomgreen66](https://sea1.discourse-cdn.com/flex015/user_avatar/discourse.openondemand.org/tomgreen66/32/588_2.png) [@tomgreen66](https://discourse.openondemand.org/u/tomgreen66)\
**Post date:** [December 12, 2022, 11:33am UTC](https://discourse.openondemand.org/t/non-english-support-in-web-interface/2400/1 "2022-12-12T11:33:14Z")

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Hi,

How does non-english speaking users get support in Open Ondemand. We had a Spanish language user who access our OnDemand instance and none of the menus worked (we would click them and the menus would not show - some errors appeared in debug console). Switching language to English in the browser (this case Firefox) the menus all worked from the front page. Also the menus didnt work in Safari.

Any advice appreciated.

Tom

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**Author:** ![tomgreen66](https://sea1.discourse-cdn.com/flex015/user_avatar/discourse.openondemand.org/tomgreen66/32/588_2.png) [@tomgreen66](https://discourse.openondemand.org/u/tomgreen66)\
**Post date:** [December 12, 2022, 1:55pm UTC](https://discourse.openondemand.org/t/non-english-support-in-web-interface/2400/2 "2022-12-12T13:55:54Z")

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Recreated on desktop and debugged it further - looks like issue in [datatables.net](http://datatables.net) - e.g. following is the same issue

> **[Error initialization DataTable](https://datatables.net/forums/discussion/72749/error-initialization-datatable)**
>
> Hi, DataTables 1.12.0 Chrome 101.0.4951.67

Hopefully can upgrade from 1.12 to 1.12.1+ will fix it.

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**Author:** ![travert](https://sea1.discourse-cdn.com/flex015/user_avatar/discourse.openondemand.org/travert/32/3074_2.png) [@travert](https://discourse.openondemand.org/u/travert)\
**Post date:** [December 12, 2022, 3:41pm UTC](https://discourse.openondemand.org/t/non-english-support-in-web-interface/2400/3 "2022-12-12T15:41:50Z")

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Localization is something we do support, though I don’t know how much of the various languages have been supported at this point.

The documentation for setting this is here:  
[https://osc.github.io/ood-documentation/latest/customization.html?highlight=localization#customize-text-in-ondemand](https://osc.github.io/ood-documentation/latest/customization.html?highlight=localization#customize-text-in-ondemand)

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**Author:** ![tomgreen66](https://sea1.discourse-cdn.com/flex015/user_avatar/discourse.openondemand.org/tomgreen66/32/588_2.png) [@tomgreen66](https://discourse.openondemand.org/u/tomgreen66)\
**Post date:** [December 12, 2022, 4:45pm UTC](https://discourse.openondemand.org/t/non-english-support-in-web-interface/2400/4 "2022-12-12T16:45:38Z")

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Thanks for that information. The problem seems to get triggered if user has OS/browser in foreign language but website is in English. Seems datatables has update to fix bug and pulling in latest ondemand may help if it pulls in newer datatables library. Will give it a try.

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**Author:** ![tomgreen66](https://sea1.discourse-cdn.com/flex015/user_avatar/discourse.openondemand.org/tomgreen66/32/588_2.png) [@tomgreen66](https://discourse.openondemand.org/u/tomgreen66)\
**Post date:** [December 12, 2022, 9:26pm UTC](https://discourse.openondemand.org/t/non-english-support-in-web-interface/2400/5 "2022-12-12T21:26:47Z")

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Latest release has no change. If datatables 1.12.1+ could be included in the release it would be great - maybe an early Christmas present :). Looks like in [ondemand/yarn.lock at v2.0.29 · OSC/ondemand · GitHub](https://github.com/OSC/ondemand/blob/v2.0.29/apps/dashboard/yarn.lock) its 1.12.0 which contains the bug.

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**Author:** ![gbyrket](https://sea1.discourse-cdn.com/flex015/user_avatar/discourse.openondemand.org/gbyrket/32/894_2.png) [@gbyrket](https://discourse.openondemand.org/u/gbyrket)\
**Post date:** [December 12, 2022, 9:32pm UTC](https://discourse.openondemand.org/t/non-english-support-in-web-interface/2400/6 "2022-12-12T21:32:20Z")

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Hi Tom.

I have created an internal ticket for us to do this work. At this time, I can’t guarantee when this will happen. However, we’ll shoot for NLT 1/31/2023.

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**Author:** ![tomgreen66](https://sea1.discourse-cdn.com/flex015/user_avatar/discourse.openondemand.org/tomgreen66/32/588_2.png) [@tomgreen66](https://discourse.openondemand.org/u/tomgreen66)\
**Post date:** [December 12, 2022, 9:38pm UTC](https://discourse.openondemand.org/t/non-english-support-in-web-interface/2400/7 "2022-12-12T21:38:53Z")

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Hi,

No problem. We have workaround by switching browser to English language.

Look forward to next update.

Thanks for quite reply.

Tom

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**Author:** ![travert](https://sea1.discourse-cdn.com/flex015/user_avatar/discourse.openondemand.org/travert/32/3074_2.png) [@travert](https://discourse.openondemand.org/u/travert)\
**Post date:** [December 13, 2022, 6:54pm UTC](https://discourse.openondemand.org/t/non-english-support-in-web-interface/2400/8 "2022-12-13T18:54:23Z")

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@gbyrket we have 2 issues in the GitHub for this, so where did this 3rd one get opened?

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**Author:** ![gbyrket](https://sea1.discourse-cdn.com/flex015/user_avatar/discourse.openondemand.org/gbyrket/32/894_2.png) [@gbyrket](https://discourse.openondemand.org/u/gbyrket)\
**Post date:** [December 13, 2022, 7:24pm UTC](https://discourse.openondemand.org/t/non-english-support-in-web-interface/2400/9 "2022-12-13T19:24:24Z")

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It’s only in Asana. I was going to bring it up during our Quarterly Planning.

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**Author:** ![system](https://us1.discourse-cdn.com/flex015/uploads/osc/original/2X/b/bae70bd0ed39a3ae769c2108155f4cb3e9da8385.png) [@system](https://discourse.openondemand.org/u/system)\
**Post date:** [June 11, 2023, 7:24pm UTC](https://discourse.openondemand.org/t/non-english-support-in-web-interface/2400/10 "2023-06-11T19:24:35Z")

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Closed on June 11, 2023, 7:24pm UTC

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