# OOD 1.5.5: Cluster config: batch\_connect: vnc: environment settings issue

**URL:** <https://discourse.openondemand.org/t/ood-1-5-5-cluster-config-batch-connect-vnc-environment-settings-issue/551>\
**Category:** Get Help\
**Tags:** question\
**Created:** [October 16, 2019, 9:38pm UTC](https://discourse.openondemand.org/t/ood-1-5-5-cluster-config-batch-connect-vnc-environment-settings-issue/551 "2019-10-16T21:38:06Z")\
**Posts on this page:** 1\
**Showing post:** 8

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**Author:** ![jeff.ohrstrom](https://sea1.discourse-cdn.com/flex015/user_avatar/discourse.openondemand.org/jeff.ohrstrom/32/136_2.png) [@jeff.ohrstrom](https://discourse.openondemand.org/u/jeff.ohrstrom)\
**Post date:** [October 18, 2019, 3:04pm UTC](https://discourse.openondemand.org/t/ood-1-5-5-cluster-config-batch-connect-vnc-environment-settings-issue/551/8 "2019-10-18T15:04:04Z")

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Yea I’m not sure why, but VNC needs the FQDN. There’s also this topic where this person had to change the hostname.

> [@noVNC cannot connect the server](https://discourse.openondemand.org/t/novnc-cannot-connect-the-server/461/17):
>
> Hi, the suggestion to review the config files was useful. The regex used in our local ‘ood\_portal.yml’ had been changed (not sure what happened). Restoring that regex: ‘(comp)\d+’ --\> ‘(compt)\d+’ resolved the issue. So the literal error presented in the webpage (URL not found) should have been taken more literally by myself. And I think that this broke the reverse proxy because this form (comp) of the hostnames was inconsistent with the submit files used with the interactive applications – but…

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_[View the full topic](https://discourse.openondemand.org/t/ood-1-5-5-cluster-config-batch-connect-vnc-environment-settings-issue/551)._