# OOD 4.0 shell timout

**URL:** <https://discourse.openondemand.org/t/ood-4-0-shell-timout/4009>\
**Category:** Get Help\
**Tags:** question\
**Created:** [January 31, 2025, 6:49pm UTC](https://discourse.openondemand.org/t/ood-4-0-shell-timout/4009 "2025-01-31T18:49:15Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![NathanielMiddleton](https://sea1.discourse-cdn.com/flex015/user_avatar/discourse.openondemand.org/nathanielmiddleton/32/810_2.png) [@NathanielMiddleton](https://discourse.openondemand.org/u/NathanielMiddleton)\
**Post date:** [January 31, 2025, 6:49pm UTC](https://discourse.openondemand.org/t/ood-4-0-shell-timout/4009/1 "2025-01-31T18:49:15Z")

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Stumbled upon a new interesting scenario today where the shell app in 4.0 times out after about 60 seconds with a “Your connection to the remote server has been terminated.” message… something that I did not see in v3.0… I am not seeing a config that seems to impact this in my poking, but wondering if I could get a nudge in the right direction on how to change this timeout?  
Thanks!

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**Author:** ![jeff.ohrstrom](https://sea1.discourse-cdn.com/flex015/user_avatar/discourse.openondemand.org/jeff.ohrstrom/32/136_2.png) [@jeff.ohrstrom](https://discourse.openondemand.org/u/jeff.ohrstrom)\
**Post date:** [January 31, 2025, 6:53pm UTC](https://discourse.openondemand.org/t/ood-4-0-shell-timout/4009/2 "2025-01-31T18:53:30Z")

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I think this is the documentation you’re looking for. Let me know if it isn’t.

[https://osc.github.io/ood-documentation/latest/customizations.html#enable-and-configure-shell-ping-pong](https://osc.github.io/ood-documentation/latest/customizations.html#enable-and-configure-shell-ping-pong)

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**Author:** ![NathanielMiddleton](https://sea1.discourse-cdn.com/flex015/user_avatar/discourse.openondemand.org/nathanielmiddleton/32/810_2.png) [@NathanielMiddleton](https://discourse.openondemand.org/u/NathanielMiddleton)\
**Post date:** [February 3, 2025, 4:52pm UTC](https://discourse.openondemand.org/t/ood-4-0-shell-timout/4009/3 "2025-02-03T16:52:49Z")

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That worked- thank you very much!

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**Author:** ![system](https://us1.discourse-cdn.com/flex015/uploads/osc/original/2X/b/bae70bd0ed39a3ae769c2108155f4cb3e9da8385.png) [@system](https://discourse.openondemand.org/u/system)\
**Post date:** [August 2, 2025, 4:53pm UTC](https://discourse.openondemand.org/t/ood-4-0-shell-timout/4009/4 "2025-08-02T16:53:01Z")

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