# OOD\_DOWNLOAD\_FILE\_MAX does not work in Open OnDemand 4.2.4

**URL:** <https://discourse.openondemand.org/t/ood-download-file-max-does-not-work-in-open-ondemand-4-2-4/4980>\
**Category:** Get Help\
**Created:** [September 17, 2026, 7:13am UTC](https://discourse.openondemand.org/t/ood-download-file-max-does-not-work-in-open-ondemand-4-2-4/4980 "2026-09-17T07:13:38Z")\
**Posts on this page:** 2\
**Page:** 1

<div class="post-metadata">

**Author:** ![PhoenixEmik](https://sea1.discourse-cdn.com/flex015/user_avatar/discourse.openondemand.org/phoenixemik/32/3512_2.png) [@PhoenixEmik](https://discourse.openondemand.org/u/PhoenixEmik)\
**Post date:** [September 17, 2026, 7:13am UTC](https://discourse.openondemand.org/t/ood-download-file-max-does-not-work-in-open-ondemand-4-2-4/4980/1 "2026-09-17T07:13:39Z")

</div>

Hi,

I am running Open OnDemand 4.2.4 and was trying to increase the maximum file download size in the Files app.

According to the documentation, I configured:

```auto
# /etc/ood/config/apps/dashboard/env
OOD_DOWNLOAD_FILE_MAX=161061273600

```

However, even after restarting the PUN, the Files app continued to report the default 10 GiB limit:

```auto
The file is too large to download.
File downloads should be less than 10737418240 bytes.

```

I also tried the configuration profile setting:

```auto
download_file_max: 161061273600

```

but this did not have any effect either.

After checking the installed Dashboard source:

```auto
grep -nA15 'def int_configs' \
  /var/www/ood/apps/sys/dashboard/config/configuration_singleton.rb

```

I found:

```auto
def int_configs
  {
    :bc_clean_old_dirs_days => 30,
    :download_dir_timeout_seconds => 5,
    :download_dir_max => 10_737_418_240,
    :file_editor_max_size => 12_582_912,
    :file_download_max => 10_737_418_240,
    :project_size_timeout => 15,
    :novnc_default_compression => 6,
    :novnc_default_quality => 2,
  }.freeze
end

```

Since the environment variable is generated from the configuration key, it appears that the actual variable is:

```auto
OOD_FILE_DOWNLOAD_MAX

```

rather than:

```auto
OOD_DOWNLOAD_FILE_MAX

```

Similarly, the configuration-profile key appears to be:

```auto
file_download_max:

```

rather than:

```auto
download_file_max:

```

Using:

```auto
OOD_FILE_DOWNLOAD_MAX=161061273600

```

works as expected.

Could you confirm whether this is a documentation issue, or whether the implementation is intended to use `download_file_max` / `OOD_DOWNLOAD_FILE_MAX`?

If the current implementation is correct, the documentation may need to be updated to use:

```auto
file_download_max
OOD_FILE_DOWNLOAD_MAX

```

> **[OOD\_DOWNLOAD\_DIR\_MAX - Customizations — Open OnDemand 4.2.0 documentation](https://osc.github.io/ood-documentation/latest/customizations.html#set-download-limits)**
>
> Tip

Thanks.

---

<div class="post-metadata">

**Author:** ![bsingleton](https://sea1.discourse-cdn.com/flex015/user_avatar/discourse.openondemand.org/bsingleton/32/3343_2.png) [@bsingleton](https://discourse.openondemand.org/u/bsingleton)\
**Post date:** [September 18, 2026, 2:04pm UTC](https://discourse.openondemand.org/t/ood-download-file-max-does-not-work-in-open-ondemand-4-2-4/4980/2 "2026-09-18T14:04:56Z")

</div>

Thanks for catching this Emik, it looks like we did mistakenly use the `file_download_max` key while intending to use `download_file_max` (to be aligned with `download_dir_max`). I’ll note for others that this affects all versions \> 4.1. Using the other key as a temporary solution will certainly work fine, but keep an eye out for this to be changed to the documented version in an upcoming 4.2 patch. I’ve opened [`file_download_max` should be `download_file_max` · Issue #5808 · OSC/ondemand · GitHub](https://github.com/OSC/ondemand/issues/5808) to track this, and it should be noted that since the 4.1 release has received its last patch already, this will not be updated there.