# Reinstallation - PAM authentication not working - RHEL 8.5

**URL:** <https://discourse.openondemand.org/t/reinstallation-pam-authentication-not-working-rhel-8-5/2093>\
**Category:** Get Help\
**Tags:** question\
**Created:** [June 1, 2022, 4:01pm UTC](https://discourse.openondemand.org/t/reinstallation-pam-authentication-not-working-rhel-8-5/2093 "2022-06-01T16:01:44Z")\
**Posts on this page:** 1\
**Showing post:** 2

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**Author:** ![gbyrket](https://sea1.discourse-cdn.com/flex015/user_avatar/discourse.openondemand.org/gbyrket/32/894_2.png) [@gbyrket](https://discourse.openondemand.org/u/gbyrket)\
**Post date:** [June 1, 2022, 4:29pm UTC](https://discourse.openondemand.org/t/reinstallation-pam-authentication-not-working-rhel-8-5/2093/2 "2022-06-01T16:29:53Z")

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Hi Equiros.

Thanks for the post.

I have some good news for you on this one. It appears I have a discourse topic that will answer this question for you.

> [@Failed to map user PAM authentication](https://discourse.openondemand.org/t/failed-to-map-user-pam-authentication/2021):
>
> Hi All, I’m in the middle of a new installation and have just configured our system for PAM authentication. I’m able to get to the login screen and enter a user’s credentials just username and password (no email). Then I get the following that others have seen. "Error – failed to map user (nortech) I’ve been doing some reading on the forms and it appears that many others have run across this issue and most have ended up using a different type of authentication procedure to get around the iss…

It is a fairly long back and forth. If you look toward the bottom of the topic, you will find, what I believe will be your answer.

If that topic does not fix the issue, please let use know.

Thanks,  
-gerald

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_[View the full topic](https://discourse.openondemand.org/t/reinstallation-pam-authentication-not-working-rhel-8-5/2093)._