# Unable to Launch Interactive Jobs Due to Websockify Error

**URL:** https://discourse.openondemand.org/t/unable-to-launch-interactive-jobs-due-to-websockify-error/4877
**Category:** Get Help
**Created:** [May 4, 2026, 7:50pm UTC](https://discourse.openondemand.org/t/unable-to-launch-interactive-jobs-due-to-websockify-error/4877 "2026-05-04T19:50:55Z")
**Posts on this page:** 1
**Page:** 1

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### Author: ![brad.traver](https://avatars.discourse-cdn.com/v4/letter/b/82dd89/32.png) [@brad.traver](https://discourse.openondemand.org/u/brad.traver)
#### Post date: [May 4, 2026, 7:50pm UTC](https://discourse.openondemand.org/t/unable-to-launch-interactive-jobs-due-to-websockify-error/4877/1 "2026-05-04T19:50:55Z")

</div>

Hello!

I am still in the process of setting up a new cluster. I cannot get interactive jobs to run in OnDemand (Interactive Desktop or Ansys) due to Websockify failing to start. The following is the content of the websockify.log file:

```python
Traceback (most recent call last):
  File "/usr/local/bin/websockify", line 33, in <module>
    sys.exit(load_entry_point('websockify==0.13.0', 'console_scripts', 'websockify')())
  File "/usr/local/bin/websockify", line 22, in importlib_load_entry_point
    for entry_point in distribution(dist_name).entry_points
  File "/usr/lib64/python3.9/importlib/metadata.py", line 542, in distribution
    return Distribution.from_name(distribution_name)
  File "/usr/lib64/python3.9/importlib/metadata.py", line 196, in from_name
    raise PackageNotFoundError(name)
importlib.metadata.PackageNotFoundError: websockify

```

Websockify v0.13.0 is freshly installed following the instructions on the Websockify GitHub. The `websockify --help` command works fine when run as root but not when run as a regular user, as it produces the above error. This cluster is RHEL 9.6 using OnDemand version 4.0.11. I am unsure of how to proceed with this error as it hasn’t presented itself on our two other clusters running OnDemand. Any assistance would be greatly appreciated. Thanks!