# User can create directory in files, but then can't access it

**URL:** <https://discourse.openondemand.org/t/user-can-create-directory-in-files-but-then-cant-access-it/3650>\
**Category:** Get Help\
**Created:** [July 24, 2024, 5:14pm UTC](https://discourse.openondemand.org/t/user-can-create-directory-in-files-but-then-cant-access-it/3650 "2024-07-24T17:14:31Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![rgbryant](https://sea1.discourse-cdn.com/flex015/user_avatar/discourse.openondemand.org/rgbryant/32/1025_2.png) [@rgbryant](https://discourse.openondemand.org/u/rgbryant)\
**Post date:** [July 24, 2024, 5:14pm UTC](https://discourse.openondemand.org/t/user-can-create-directory-in-files-but-then-cant-access-it/3650/1 "2024-07-24T17:14:32Z")

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I’ve got a user that is able to create a driectory in the files interface, but then it throws an error when they try to navigate to it.

I’m logged in as them, I created the directory, the permissions look correct, then I cannot navigate into the directory I just created.

 ![Screenshot 2024-07-24 at 1.11.36 PM](https://us1.discourse-cdn.com/flex015/uploads/osc/original/2X/e/e9ca8480fb4b85155ba22e4c33f765feacaf6957.png)

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**Author:** ![rgbryant](https://sea1.discourse-cdn.com/flex015/user_avatar/discourse.openondemand.org/rgbryant/32/1025_2.png) [@rgbryant](https://discourse.openondemand.org/u/rgbryant)\
**Post date:** [July 24, 2024, 6:28pm UTC](https://discourse.openondemand.org/t/user-can-create-directory-in-files-but-then-cant-access-it/3650/3 "2024-07-24T18:28:24Z")

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It looks like something on our side. We just had a storage cluster transition and there is all kinds of permissions havoc.

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**Author:** ![system](https://us1.discourse-cdn.com/flex015/uploads/osc/original/2X/b/bae70bd0ed39a3ae769c2108155f4cb3e9da8385.png) [@system](https://discourse.openondemand.org/u/system)\
**Post date:** [January 20, 2025, 6:29pm UTC](https://discourse.openondemand.org/t/user-can-create-directory-in-files-but-then-cant-access-it/3650/4 "2025-01-20T18:29:06Z")

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Closed on January 20, 2025, 6:29pm UTC

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