Postfix SSL errors from "submit support ticket" item on Help menu

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1

In case anyone else runs into this: Configuring the “support_ticket” item with:

support_ticket:
email:
to: “xxx@arizona.edu”

causes postfix running on localhost:25 to reject the message with 221 2.7.0 Error: I can break rules, too. Goodbye because (based on testing with my fingers) the text sent to port 25 doesn’t begin with

SSL_connect returned=1 errno=0 peeraddr=[::1]:25 state=error: certificate verify failed (self signed certificate)

Switching to delivery_method: “sendmail” and fighting with SELinux did get a support ticket to come thru. I tried openssl_verify_mode: none in the support_ticket/email section, but that had no effect aven after restarting my web instance. Anyone have ideas on how to turn off SSL checking for action mailer?

2

From the documentation, it looks like you can use delivery_settings to supply enable_starttls.

delivery_settings:
  enable_starttls: false
3

Thanks Jeff:
Here’s the combo that worked- “delivery_settings:” was the key I was missing

support_ticket:
email:
to: “XXX@arizona.edu”
delivery_method: “smtp”
delivery_settings:
openssl_verify_mode: none