I was installing ondemand for the first time on Rocky 8. I managed to go through the authentication part using dex and OpenLDAP. However, when I try to login, I am landing on the error “We’re sorry, but something went wrong.” Please assist. And just to check if I can find a consultant on this forum to assist with the deployment of ondemand, XDMOD and ColdFront. I have limited time to wrestle 
There should be some indication in /var/log/ondemand-nginx/$USER/error.log about what went wrong.
@jeff.ohrstrom see part of the error.log file:
App 420567 output: /opt/ood/ondemand/root/usr/share/gems/3.1/ondemand/3.1.9-1/gems/railties-6.1.7.6/lib/rails/application.rb:391:in initialize!' App 420567 output: /var/www/ood/apps/sys/dashboard/config/environment.rb:7:in <top (required)>’
App 420567 output: config.ru:5:in require_relative' App 420567 output: config.ru:5:in block in ’
App 420567 output: /opt/ood/ondemand/root/usr/share/gems/3.1/ondemand/3.1.9-1/gems/rack-2.2.8/lib/rack/builder.rb:125:in instance_eval' App 420567 output: /opt/ood/ondemand/root/usr/share/gems/3.1/ondemand/3.1.9-1/gems/rack-2.2.8/lib/rack/builder.rb:125:in initialize’
App 420567 output: config.ru:1:in new' App 420567 output: config.ru:1:in ’
App 420567 output: /opt/rh/ondemand/root/usr/share/passenger/helper-scripts/rack-loader.rb:96:in eval' App 420567 output: /opt/rh/ondemand/root/usr/share/passenger/helper-scripts/rack-loader.rb:96:in load_app’
App 420567 output: /opt/rh/ondemand/root/usr/share/passenger/helper-scripts/rack-loader.rb:116:in block in <module:App>' App 420567 output: /opt/rh/ondemand/root/usr/share/ruby/vendor_ruby/phusion_passenger/loader_shared_helpers.rb:399:in run_block_and_record_step_progress’
App 420567 output: /opt/rh/ondemand/root/usr/share/passenger/helper-scripts/rack-loader.rb:115:in <module:App>' App 420567 output: /opt/rh/ondemand/root/usr/share/passenger/helper-scripts/rack-loader.rb:28:in module:PhusionPassenger’
App 420567 output: /opt/rh/ondemand/root/usr/share/passenger/helper-scripts/rack-loader.rb:27:in `’
[ E 2024-11-26 10:01:51.4469 420447/Ts age/Cor/App/Implementation.cpp:221 ]: Could not spawn process for application /var/www/ood/apps/sys/dashboard: The application encountered the following error: No such file or directory @ rb_file_s_lstat - /data/notebook_data (Errno::ENOENT)
Error ID: cdb899aa
Error details saved to: /tmp/passenger-error-AQbuSd.html
[ E 2024-11-26 10:01:51.4531 420447/Ta age/Cor/Con/CheckoutSession.cpp:283 ]: [Client 2-1] Cannot checkout session because a spawning error occurred. The identifier of the error is cdb899aa. Please see earlier logs for details about the error.
Why is it looking at this directory /data/notebook_data? Do you have an initializer that’s doing something with this?
This where I am landing. Since its the first time for me to use OOD, I am not sure what this means. When I click initialize App, I get the error above.
What’s the URL you’re landing at? Should be / or /pun/sys/dashboard. What are your ood_portal.yml settings that you can share (you can obfuscate what you like).