Dashboard will not load after upgrade to 4.0.1 from 3.13

Hi,

Rocky Linux 9.6 system fully up to date, followed the instructions in the release notes, but get this error

/opt/rh/ondemand/root/usr/share/passenger/helper-scripts/rack-loader.rb:27:in `’
[ E 2026-01-12 14:06:08.9144 242552/Ts age/Cor/App/Implementation.cpp:221 ]: Could not spawn process for application /var/www/ood/apps/sys/dashboard: The application encountered the following error: uninitialized constant OodFilesApp (NameError)
Error ID: 2db06005

Rocky Linux 9 - AppStream
Name Stream Profiles Summary
mariadb 10.11 client, galera, server [d] MariaDB Module
maven 3.8 common [d] Java project management and project comprehension tool
maven 3.9 common [d], openjdk11, openjdk17, openjdk21 Java project management and project comprehension tool
, openjdk8
mysql 8.4 api, client, filter, server [d] MySQL Module
nginx 1.22 common [d] nginx webserver
nginx 1.24 common [d] nginx webserver
nginx 1.26 common [d] nginx webserver
nodejs 18 common [d], development, minimal, s2i Javascript runtime
nodejs 20 [e] common [d], development, minimal, s2i Javascript runtime
nodejs 22 common [d], development, minimal, s2i Javascript runtime
nodejs 24 common [d], development, minimal, s2i Javascript runtime
php 8.1 common [d], devel, minimal PHP scripting language
php 8.2 common [d], devel, minimal PHP scripting language
php 8.3 common [d], devel, minimal PHP scripting language
postgresql 15 client, server [d] PostgreSQL server and client module
postgresql 16 client, server [d] PostgreSQL server and client module
redis 7 common [d] Redis persistent key-value database
ruby 3.1 common [d] An interpreter of object-oriented scripting language
ruby 3.3 [e] common [d] An interpreter of object-oriented scripting language

Rocky Linux 9 - CRB
Name Stream Profiles Summary
swig 4.1 common [d], complete Connects C/C++/Objective C to some high-level programming
languages
swig 4.3 common [d], complete Connects C/C++/Objective C to some high-level programming
languages

Did you follow these instructions here to update your initializers?

Thanks Jeff, that did the trick I must have missed that.

-Alastair

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