A single user is reporting “novnc” error when trying to launch a vnc desktop application. Tried different We are not able to replicate the error the user is getting from his server end.
User has tried two web browsers (Chrome and Firefox), incognito/private mode, clearing cache, cookies, history, still the same issue.
Here is the output.log
Can you help us with this issue?
WebSocket server settings:
- Listen on :52457
- No SSL/TLS support (no cert file)
- Backgrounding (daemon)
Scanning VNC log file for user authentications...
Generating connection YAML file...
+ xsetroot -solid '#D3D3D3'
+ xfsettingsd --sm-client-disable
+ xfce4-panel --sm-client-disable
(xfsettingsd:27644): GLib-CRITICAL **: 12:38:59.607: g_str_has_prefix: assertion 'prefix != NULL' failed
(xfsettingsd:27644): GLib-GObject-CRITICAL **: 12:38:59.609: g_value_get_string: assertion 'G_VALUE_HOLDS_STRING (value)' failed
(xfsettingsd:27644): GLib-GObject-CRITICAL **: 12:38:59.611: g_value_get_string: assertion 'G_VALUE_HOLDS_STRING (value)' failed
[I 12:39:22.808 NotebookApp] The port 8888 is already in use, trying another port.
slurmstepd: error: *** JOB 230708 ON compute-1-2 CANCELLED AT 2020-07-03T12:39:23 ***
xfwm4: Fatal IO error 11 (Resource temporarily unavailable) on X server :5.
xfsettingsd: Fatal IO error 11 (Resource temporarily unavailable) on X server :5.
xfce4-panel: Fatal IO error 4 (Interrupted system call) on X server :5.
vnc.log
TurboVNC Server (Xvnc) 64-bit v2.2.5 (build 20200507)
Copyright (C) 1999-2020 The VirtualGL Project and many others (see README.txt)
Visit http://www.TurboVNC.org for more information on TurboVNC
03/07/2020 12:38:57 Using security configuration file /etc/turbovncserver-security.conf
03/07/2020 12:38:57 Enabled security type 'tlsvnc'
03/07/2020 12:38:57 Enabled security type 'tlsotp'
03/07/2020 12:38:57 Enabled security type 'tlsplain'
03/07/2020 12:38:57 Enabled security type 'x509vnc'
03/07/2020 12:38:57 Enabled security type 'x509otp'
03/07/2020 12:38:57 Enabled security type 'x509plain'
03/07/2020 12:38:57 Enabled security type 'vnc'
03/07/2020 12:38:57 Enabled security type 'otp'
03/07/2020 12:38:57 Enabled security type 'unixlogin'
03/07/2020 12:38:57 Enabled security type 'plain'
03/07/2020 12:38:57 Desktop name 'TurboVNC: compute-x-y:5 (username)' (compute-x-y:5)
03/07/2020 12:38:57 Protocol versions supported: 3.3, 3.7, 3.8, 3.7t, 3.8t
03/07/2020 12:38:57 Listening for VNC connections on TCP port 5905
03/07/2020 12:38:57 Interface 0.0.0.0
03/07/2020 12:38:57 Framebuffer: BGRX 8/8/8/8
03/07/2020 12:38:57 New desktop size: 1240 x 900
03/07/2020 12:38:57 New screen layout:
03/07/2020 12:38:57 0x00000040 (output 0x00000040): 1240x900+0+0
03/07/2020 12:38:57 Maximum clipboard transfer size: 1048576 bytes
03/07/2020 12:38:57 VNC extension running!