Our Open OnDemand machine is setup to use Open ID Connect to authenticate with EntraID, and has SSSD configured to use LDAP Auth. While we have got the EntraID auth correct when accessing the Open OnDemand main page, it failed on the user mapping. The error being this one
Error – failed to map user (foo)
When we SSH on the OOD machine we can logon with user foo .
id foo and su - foo succeeded.
I’m looking for advice on where to look for detailed errors and if so how to increase the log vebocity ?
What version of OOD are you running? Could you provide your /etc/ood/config/ood_portal.yml? This is the source of a lot of user mapping issues, specifically with the user_map_match.
For more verbosity in the error logs, you should set the lua log level to debug in ood-portal.yml. That should write an explicit log for user mapping that looks something like this
Mapped ‘foo’ => ‘foo’. If it shows it mapping to an empty string, that would point to the user_map being the problem.