Oh I misread that you were expecting the support email to appear in the dropdown. It does state that in the documentation:
https://osc.github.io/ood-documentation/release-1.6/customization.html#add-urls-to-help-menu
Support Email OOD_DASHBOARD_SUPPORT_EMAIL oschelp@osc.edu
And this is incorrect in that that env var is actually only currently used in one location - a register page that shows an error if you are not a registered developer. I’ll remove this line from that table in the documentation.
If you want to display a link for sending an email, one way is to modify the text on the dashboard’s homepage. You can do that Customization — Open OnDemand 1.6.7 documentation and in particular Customization — Open OnDemand 1.6.7 documentation. Your custom yaml locale file might look like:
en:
dashboard:
welcome_html: |
%{logo_img_tag}
<p class="lead">OnDemand provides an integrated, single access point for all of your HPC resources.</p>
<p>For help, <a href="https://uri/to/support">email support</a></p>
And you would get a result like:
