Error: no HOME environment variable for single user

Get Help
1

I have one user who keeps getting the following errors with interactive apps in OnDemand 3.0.0:

Error: no HOME environment variable
vncserver: The HOME environment variable is not set.

Following the information provided in this post, it did not resolve the issue. I recreated the user’s account which also didn’t resolve the issue. I manually set the HOME environment variable in their .bashrc and in the submission script of our test app, neither of which resolved the issue. I am completely stumped.

2

If it’s only 1 user, yes I would look at their ~/.bashrc and/or ~/.profile and/or any other file they may be using (other shell profile if they use say zsh or something other than bash).

What type of scheduler are you using?

3

We’re using Slurm. I’ll check their .profile as I haven’t checked that yet.

4

Turns out there is no .profile. We’re using RHEL 7.9.

5

Is bash their login shell?

6

Yes it is.

echo $SHELL
/bin/bash