File uploading problem


We experience a problem when uploading files inside OnDemand. It always gets stuck when reaching 100% then fail. What might be the problem?

Thank you and look forward to your reply.

Kaiyue Wu


Can you share request logs and error logs from your OnDemand deployment? Those logs will be located on your login node at /var/log/ondemand-nginx/$user/access.log and /var/log/ondemand-nginx/$user/error.log. Replace $user with your Linux username.

Note: the current files app in 1.8 uploads the full contents of the file to /tmp on the ondemand host and then moves that file to its final destination. It could be failing at this final step.


Thank you for your replies. It turns out a browser issue. The problem disappears after switching to other browsers or other versions of chrome.