Passenger timeout error with an user account

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1

Hi.
Is there a way to set and increment ‘passenger_start_timeout’ from the default value of 90s? I’m getting a timeout error with a particular account when I open the dashboard.
Thank you,
Luigi

2

I would probably restart that users’ PUN before I look into increasing timeouts. My guess is that user ran into some NFS instability and the PUN is actually stuck waiting for an NFS operation to complete when it won’t ever complete.

This URL - /nginx/stop?redir=/pun/sys/dashboard/ - will restart their PUN (that’s the same as the link in the help menu to restart my webserver).

There’s also a command to force restart the pun.

/opt/ood/nginx_stage/sbin/nginx_stage nginx_clean --user <username> --force
3

Hi Jeff.
The first solution solved the problem.

Thank you very much,
Luigi